Cars24 – Hold amount not settled

Reported By: RanjiniP

Contact information:
Cars24

In order to pay off my car loan with CARS24, I sold my car on May 7th along with the remaining balance. However, CARS24 delayed the payment and deducted the overdue penalty amount from my hold amount; as a result, my hold amount has not yet been released, despite repeated phone calls and follow-up mail. Request 980459 is not receiving a response.

Penalizing the customer for the DD Process delay caused by CARS24 is incorrect. Please take the necessary action.

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* Go to page
* Write Cars24 in company name section and write your complaint in detail
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* Get refund / replacement / damages from Cars24.

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