– 3D embossed eye panda ceramic coffee milk tea cup

Reported By: Somya Aggarwal

Contact information: Surat, gujrat

I had ordered the above mentioned panda cup from the website my order id is #90211. It has been more than one week and the order status is still showing as processing. It is not possible on a genuine website. How can an order be in the status of processing since 7 days ? When I login again, my order history states that I have not placed any order. But when I go to track order and write my email I’d [email protected] and my order id #90211 there…it shows details of my order (as you can see in attached screenshot), the amount I already paid online and status of my order as processing. And since my order is not reflecting in “my orders” list, I cannot cancel the order. Due to online payment made, I cannot even get my refund and cancel the order. I tried contacting on mail I’d and phone number provided on the website but the same is invalid. Please help and get me my refund.

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