comparedth.com – refusal to install the new Dish TV connection after taking money

comparedth.com Reviews & Complaints

Reported By: Saravanan srinivasan

Contact information:
comparedth.com
https://www.comparedth.com/

I have placed an order for a new Dish TV connection yesterday and paid online through comparedth portal. Today i got a message intimating me that the technician would come to install in 4 hours. But subsequently i got a call from the technician ,Unitek solutions and he informed me that he cannot come for installation to the location and told me to cancel the order. then i had called our customer care for 11 times. I had my toughest time today. every time i had called i was put on hold between 11 to 18 mins and no one had given me any clear answer. finally i had requested them to cancel the order. that is also not done. I am really very much disappointed and request you to solve the issue.

reference number : 1004842634

################ receipt from comparedth portal #####################################################
Dear saravanan s,

Thank you for your order from https://www.comparedth.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as ‘www.ccavenue.com’

Order# CCAvenue Reference # Order Date

CDT1500469750 106255188011 19/07/2017 18:49:49

Billing Details

Customer: saravanan s | [email protected] | 9047147800
Address: 153, Glass factory layout ,karnataka ,bangalore 560100. India
Customer IP: 122.15.156.72
Pay Mode: Credit Card – MasterCard
Bank Ref #: 140121720035174938
Instructions:

Order Amount: INR 1599.00

Net Payable: INR 1599.00

Shipping Details

Contact Person: saravanan s | 9047147800
Address: 153, Glass factory layout, karnataka, bangalore 560100. India

CUSTOMER CARE
https://www.comparedth.com/complain
Email : [email protected]
Contact Info 9716075577

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