Complaint against Hitachi

Sir I want to complaint against Hitachi , I have Window Air Conditioner, which requires its service to be done but I tried a lot contacting Hitachi service centre, but all my efforts are in vain I tried calling them but no answer I went to service centre all they say is “it will be done”. I have my mother at home who cannot tolerate hot weather, so after being harassed for 7 days I finally decided to service my ac from a non technical person who have no experience of servicing AC.

My AC is tampered got many scratch and cracks as the servicing person was having no knowledge but what could I have done??

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