cool pad note 5 Reviews & Complaints

Reported By: Jithu Nair

Contact information:
cool pad note 5

Dear Sir,
I buyed Cool pad Note 5 on 10.04.2017 Via Amazon whose IMEI no is 911533258385259, it is less than one month i have been using this phone and its head set jack is not working, I went to the customer service Center (Dhara Enterprise) Vadodara, they told me that it may take 3.5 months to resolve the issue, after that i talked with the company customer care, they are also not giving a satisfactory answer for the issue, I suggested them to call me when u receive the jack from the company so that i should not keep the phone in your custody for so long period, but they refused to do so, they are also asking me to go to other cities service center Sir, in this case you may please help to resolve the issue .

Awaiting Your Positive reply at the earliest

With Best Regards,
Jithu Nair
7874028325