I had purchased a data wind calling tablet through Naaptol Online Shopping Pvt. Ltd., but the tab is not working condition I called several time and asked the product details and clear the problem but the company told me they are not responsible. and at last they given the data wind customer care No.1832708500 I called this No. the message is coming their customer care has change to 01835141330 and 18601800013 these two numbers i checked one is not in use and another one telling the repeat announcement “our other contact number is 01835141330” please take this complaint and let me know what I need to do next.
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“Dear Thomas,
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any contact details .If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at 18601800013.
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.”
“Dear Thomas,
Greetings of the day.
In reference to your complaint, we are still not having any details from your end. We request you to share your contact details so that we can discuss on the issue at the earliest.
Please feel free to contact our support number at 18601800013.
Thank you for your patience.
– Datawind Innovations.”
“Dear Thomas,
Greetings of the day.
Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused & request you to share your contact number. Once we have that, one of our technical support executive would call you and will assist you with the issues at the earliest.
Please feel free to contact our support number at 18601800013.
Thank you for your patience and cooperation
– Datawind Innovations.”