Dnata – service is very bad on name change request

Dnata Reviews & Complaints

Reported By: designtex

Contact information:
Dnata
Dnatatravel.com

Customer Service Representative
______________________________________
Customer Care Centre
P.O. BOX 1515 Dubai, United Arab Emirates
Toll Free: 800 dnata (36282)
E : [email protected]
dnatatravel.com
Above is the details for a poor service.
I have sent a customer support request on 9th september. As my wife is coming on vaction and I booked the hotel for 5 days. I sent an request to change the name for the hotel booking, but no help I recieved instead they are trying to cancel the booking and make a new booking which is claerly shows how helpful the dnata company is.
I will never trust and I hope it will reach others about the unhelpful ways the dnata company is.

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