Droom / Pulsar 220 bike – Droom cheated and harras me

Droom / Pulsar 220 bike Reviews & Complaints

Reported By: Ankush Sekhri

Contact information:
Droom / Pulsar 220 bike

I booked a bike(pulsar 220 cc) from droommand also paid tooen money to them online and as per there policy bike booked for you and gives you 5 days to confirm the booking and i booked a bike and they have given some coupon and its applied successfully but booking not confirmed because of some server error and they again asked me to do payment on that order and i paid at that time coupon not applied i topd him and he said no worried we will update at our end and you just go and give the seller the left money and we will handle it and next day again i called him that i am going please contact with seller(dealer) and he said go we will handle. When i reached there and asked seller he said i need full money i dont know about token money and i called droom person and he said sir give me 5 mins i’ll do something and in thia way i waited for 1.5 hrs and each time he said 5 mins and then his switched off and then seller called one of the droom seller and then i wss for 1 hrs in conference call with them but no result they said one person will help you and they haven’t said it will not happen today and after around 4 hrs midnught 9:30 pm he told me it wont possible comw tomorrow and me and the shopkeeper who close his shop at 8 pm he was there till 9:40 pm and in this way they spoilled janamastmi festival and next day they said go and i said firstly connect with seller he ia not aware of all your toke amount and then in the evning they said sir wait for today and tomorrow you can go for delivery and i was keep calling them and asked them if it wont possible i will buy offline as seller was also more than happy to sell offline they said no sir wait for one more day and they were sending me new dlid and coupon and i was puting it.

Yesterday coupon applied successfully and droom miles but not sure what happened it vaniahed from my account and they asked for one more day and today finally they asked me to go and take the bike and i told to confirm with seller and they said you go and collect the bike and when i reached seller said he sold the bike and he also confirmed them that he sell the bike , i was shocked whats going on how they harras me and wasted my time and i didn’t get anything.

I want compensation for this and strict action need to take against them

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