I purchased LAVA XOLO IRIS 2100MAH battery from e-bay but found it to be defective. I tried to file refund/replacement claim for the product but in vain as there is no such option at e-bay website. I also tried calling them but I did not get any positive response from their side.

The details of my order are as follows
package contents: New hi quality LAVA XOLO IRIS 2100MAH battery
Paisa Pay ID: 41070270388
Amount: Rs. 549
Receipt no.: 12543

I want my money back as soon as possible.