EaseMyTrip.com – Discount Coupon code applied but full amount got deducted on final payment

Reported By: PankajKumarB

Contact information:
Booking ID – EMT100239624

Coupon code HDFCEMT was applied successfully for an instant discount of Rs. 1000 and while booking the flight ticket the amount was showing up the discounted one i.e. Rs 12238 but while making final payment it deducted the whole amount i.e. Rs 13238 without giving any discount. The Easemytrip customer care told on the first day of complaint itself that the issue will get resolved within few hours or max by same day itself but now it has been more than 3 days and the issue is still there. Easemytrip has not yet credited back the discount amount of Rs 1000 to my account yet.


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