EaseMyTrip – Ticket not booked but amount debited

Reported By: Girijamadhavan

Contact information:
EaseMyTrip

I booked 4 train tickets from chennai central to ottapalam on 11th may when it was in waiting list . I made the payment through Gpay & amount of ₹1551 was debited from my account. Then it showed like.. Booking processing then the page got stuck and then I didn’t get any status or information about my booking. I didn’t get any booking number or pnr number I couldn’t even able to cancel my booking..

Passengers name
Girija M – F/40
Swetha S – F/16
Tharun madhav – M/12
Lipin suresh – M/13

Please help me get refund

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