eBay.in – Item Not Delivered

Hi, I made a purchase on18 Aug 13 for Samsung Galaxy Mega. Till date item is not delivered and i am chasing ebay since 21Aug13 and the only response from ebay is they will send a mail to blue dart courier. Yesterday also 26Aug13 i called in morning at 09:45 and i spoke to sudha ebay customer care executive & she told me she has sent mail to the concerned department and will arrange a call back within 10 mins. After 1 hour at 10:45 i again called ebay & spoke to Peyush and requested to transfer my call to sudha but he denied to do the same. i again explained him the scenario he also assured me that he will sent mail to the concerned department and item will be delivered today only 26aug13. Today again 27aug13 i called ebay & again explained everything to shikha & she replied that this is not ebay fault, this fault is due to Blue Dart Courier company they are not able to deliver the item on time and asked me to do whatever i can do they can’t help me on the same. i have made the payment of Rs. 22275/- on the time of purchase. from last 9 days not a single person from ebay informed me nor i recieved any sms regarding the same that your item is delayed due to whatever is the reason and when i call them the only answer i got is that they will send email. Regards, Rahul

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