Exyte Solutions Private Limited – received something different ordered – change and refund request

Reported By: Neelam Singh

Contact information:
Exyte Solutions Private Limited mumbai
EVOLVE FIT online shoping kiya

[NEELAM SINGH]
[ANDHERI WEST ]
MUMBAI 400049]
[[email protected]]
[7497922607]
[ received Date – 05/july/24 ]

[Recipient’s Name – NEELAM SINGH]
[Company Name – EVOLVE FIT]
[Address – ANDHERI WEST ]
[MUMBAI 400049]

Dear , EVOLVE FIT
You have not even provided any helpline number so that the customer can call. I request you not to make such people mad and send them the right goods. Please send me my gym dress or send my money, otherwise I will have to file a police complaint..

I am writing to bring to your attention an issue I encountered with my recent order from your company. On [ Date of Purchase – 30/june/24 ], I placed an order for [Description of Item Ordered ACTIVE WEAR GYM ] via [Order Method – website – EVOLVE FIT]. However, upon receiving my package on [ received Date – 05/july/24 ], I discovered that the contents were different from what I had ordered. Additionally, I was charged [1190] for this order, which is higher than the amount specified during checkout.

Details of my order are as follows:

Order Number: [#3149]
Date of Order: [ 30/june/24 ]
Description of Item Ordered: [ ACTIVE WEAR GYM ]
Amount Charged: [1190]
The item I received is [ 2 old t shirt ONLY ], which clearly does not match the specifications of my original order. This discrepancy has caused inconvenience, as I intended to use the items I initially selected for specific purposes.

In light of this situation, I kindly request the following actions to be taken promptly:

Refund of the excess amount charged to my account or UPI
Guidance on how to return the incorrect item ([ 2 TESHRT ONLY ]) to your company.
I have attached copies of my order confirmation and receipt for your reference. Please review this matter at your earliest convenience and provide a resolution. I appreciate your prompt attention to this issue and look forward to your swift response.

Should you require any further information or clarification, please do not hesitate to contact me via email at [[email protected]] or by phone at [7497922607]. Thank you for your understanding and cooperation.

Sincerely,

[Neelam singh]
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