Factorysales.biz – received physical damaged product

Factorysales.biz Reviews & Complaints

Reported By: ganesh thanigachalam

Contact information:

I have ordered sony 32000 mah power bank with brand bluetooth headset as comb offer on 17th oct. 24/10/2018 evening around 17:00 i received parcel from xpressbees courier.

When i checked the pack, it was philips power bank physically damaged and not working condition and bluetooth headset also defective. And main thing was all package are open n worst condition inside the parcel.
Actually my order was sony 32000mah power bank and branded bluetooth but i received different item that too in worst n damage condition.

The items packing were open n other accessories not included as per the descriptions in my order
So i dropped mail to info. [email protected] to arrange pickup these item and send my ordered item in good packed and working condition.

I tried many times to reach [protected] but no response and no one picking up calls.
I requesting you to take necessary action and provide your support.


13 thoughts on “Factorysales.biz – received physical damaged product”

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  1. Sir Mere gaon se hu aur hamari halat bahut kaharab h Light nahi aane ki wajah se hi hmne ye power bank order kr diya bt jaisa dikhai diya tha waisa aaya nahi aur ye bhi jo h ek mobile v charge nahi kar pa raha h…Aapse Paraethana h ki kripya karke mera paisa return kar djiye…Mob.No.or Pe phone No.-8228048573.
    Way bill No.-(8623993031)
    Order No.-(IS120448019)

  2. Plzz return my Product.32000 MAH ka power Bank and Pen drive of64 gb totaly damaged.and plz rwfund my money.My WAY BILL NO IS -(8623993031) and My order No is – IS120448019.Product receive date is 25/06/2020.kindly request for him plz send my money….I belong from Village…My Contact No is

  3. I have order 32000 mah power bank I am receive
    Rong power bank and 1 power bank damaged
    Plz return my product and solve my problem

  4. Saidulu Lanjapally

    I have Sony power bank 32000mah was physical damage circuit connection wire’s is cut it, and free gift i7 Bluetooth headset was also battery problem charging defect just in 30 mint’s working time of Bluetooth
    I am send complete message through my mobile and mail id so Ur’s said not responding

  5. Everyone is complaining obout this website and i came here to write my complaint for my shock i have seen same adverts from this fraud website on your web page

    So I doubt you’re you are listening or taking any kind of action whatsoever

    So disappointed

  6. Bluetooth is not working and power bank storing charge is quickly down when without connection and with connection of charging device so not satisfied itself

  7. I had ordered Sony 32000 powerbank with Bluetooth handsfree from factorysales.biz, but received wrong product. Instead of that item, I received Philips battery pack without any invoice or original packaging.
    I had also tried several times to contact than, but failed to reach them through call, and my email was also failed to reach them.

    Please verify it and take appropriate action for it.

    Mayur Soni
    M. 9867733445

    1. I have ordered two Bluetooth hand free but i get damaged product my father get angry on and told me to return the product sir plz