Farecraze.com – Refund fraud for cancelled ticket

Reported By: Mano Prabha

Contact information:
Farecraze.com

We have booked tickets from India to Mexico and then to US during pandemic with an agent Avinash Sharma, his company is
https:// www.farecraze.com/. His Facebook profile is https://m.facebook.com/farecrazedotcom.

We cancelled the ticket later, since we got NIE approved. We didn’t get the refund amount.

Avinash is the one who contacted for tickets. We are trying to reach for the past 8 months, still now he is not attending calls if we call from our number or replying for e mails. We tried from different number, he attended n he said he will refund. But next time he didn’t attend call from that number too. Still now we didn’t get the refund. He said 10% is the cancellation charge. We have booked tickets for Rs. 3 Lakhs.

Half of the tickets we have booked from our own card, for which airlines has given refund directly to our card. Half of the tickets were booked from Avinash card, for which he would have got the refund from airlines. He needs to give the amount back to us taking the cancellation charges.

He needs to give Rs.10191, which we did now receive at all. No response from him for any mail or call.

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