FASHION LIFESTYLE – NOT RECEIVING REFUND AMOUNT

FASHION LIFESTYLE Reviews & Complaints

Reported By: chetan chudasama

Contact information:
FASHION LIFESTYLE
DELHI

Fashion lifestyle officer MR.SANJAY SHARMA give me offer ,
if I am purchase one item of RS.3000 or above, company give me a mobile phone (Samsung galaxy s6 edge) . So, I am purchase a nike shoes amount RS.3200/- and I am completing payment through paytm to fashion lifestyle mobile number. MR. SANJAY SHARMA says me that when your shoes receiving by you ,call me for your next item (Samsung galaxy s6 edge) . I call him for next item after receiving my shoes, he says that first you complete payment of your mobile phone insurance and its amount is RS.11999/- and it’s company policy, so I pay this amount through paytm . After some days when I not receive my product, I am again called MR. SANJAY SHARMA , this time he says that your product is detained due to GST amount not paid, so I tell him question how GST amount I pay to your company? He replied, GST amount is RS. 13300/- , so I pay this amount through credit card and paytm also. After some days I am not receiving my product than I call his customer care mobile number and I says that matter to customer care and customer care employee transfer my call to other officer and his name is MR. AADITYA KAUSHIK . MR. AADITYA KAUSHIK says me that your product not dispatched due to this product(Samsung galaxy s6 edge) is not available in our company, so our company give you refund through banking. So, I says OK, and give him my icici bank account number, my name, ifsc code and branch. After that he says me that you pay NOC charges to our company and its amount is RS.18500/- and it’s company policy. So, I pay this amount through paytm . After I pay MR. AADITYA KAUSHIK says me that your refund amount RS.12000+13300+47500(Samsung galaxy s6 edge)offer amount= 72500/- is credit your account in two part , first company pay RS.50000/- in 12 hours , and RS 22500/- in next 12 hours and NOC amount RS.18500/-credit to your account in next 15 days. But I am not receiving my product and my payment . Please help me to this matter thanking you.
MY NAME:- CHETAN J CHUDASAMA
ADDRESS- 95/2 , vardhman nagar , near lalwadi school,
Hapa road, jamnagar, GUJARAT -361001
MOBILE NO:- 9998096780
Fashion lifestyle contact number:-
MR SANJAY SHARMA – 01204353079
MR.AADITYA KAUSHIK- 01203135204
CUSTOMER CARE NUMBER- 01204108225

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