FASHIONANDYOU – NOT RETURNING THE PRODUCT

I have ordered a LEVIES JEANS on 10 march 2015 against order No 120700828. and the product was delivered also. but i found that the product was not fit at all.
so i ask there customer support team Mr Rajender. for the return process but at the first moment only he refused to raise a return request,
But as far as return policy mentioned in their website, its clearly mentioned that the product can be easily returned within 7 days of delivery of product.

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