I bought a fastrack wrist watch for women somwhere in august 2013. The colour of the watch stap was red but now it is turning black totally. I am very disappointed with this product. Such a low quality product nd that too with a high price tag of rs 1295. Plz hlp me out. I knw fastrack is worlds well knwn brand. So plz either replace the strap or change my watch.
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Dear Rajat Sharma,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
Sir , my email id is : [email protected]
Or u cn cntct me at my number. : 09796876106
Plz cntct me asap.