Reported By: Mayurkumar Rajubhai Mistry
Contact information:
www.fireboltt.com Pune
Ticket No : 3107555
I want to highlight this issue to firebolt management if the customer care team forces me to pay300/- for repair without inspection.
I request you to please check my previous mail regarding this matter and revert me back.
Why did your team send the same emails regarding repairs..?
As I said , the product was not externally damaged and misused.
Without any inspection how can firebolt declare that product is externally damaged…?
As a customer this situation from firebolt is very disappointing.
It’s clear if my product is under warranty and the display went blank without any damages (not a single scratch) then I need replacement for my product.
If there are any further steps I need to take then I will go for it. Please suggest ASAP.
Thanks & Regards,
Mayur Mistry
Email : [email protected]
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