Flipkart – Item not yet picked

Reported By: Ravi Chhetri

Contact information:
www.flipkart.com Jaigaon, West Bengal

Hi Team,
I had bought the Avita Laptop on 19th November 2020 with 2 years of warranty. The order id is OD120129160814974000. Currently the product is not working properly. It is completely gone abnormal. Since then, from August, I have been following the Flipkart, but there is no resolution to it.
They have been giving me dates after dates on every follow up, but no one coming to pick the item. Now it is more than 3 months (03, Nov, 2022), the item is not yet picked.
I am completely exhausted to call them every day and get the same piece of information from them. They are cheating and fooling me every day. My work is getting impacted. I want to sue them now. Can you please guide me how to sue them? I have all the proofs to reinforce my claim.


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