Folix Fab – Received wrong product

Reported By: Shruti Bhabad

Contact information:
Folix Fab Surat

I saw the advertisement on facebook regarding this shopping site named Rukhsana Fashion. I ordered two dresses from the same site of price 1098 rs each of 549rs it showed that there was discount the original price was around 3000rs and discounted price was 549rs. I ordered it on 27th June 2024 and it delivered on 29th June 2024 when it was delivered it was completely different product and I received some old sarees and I paid 1098 rs for it and also when I opened the package there was another package inside it which had some other name on it.There were 2 packing for it for the product the outer packet had my name that is Shruti Sunil Bhabad and the inner packet had some other name which didn’t belong to me. I hope ill get my refund I belong to a very underprivileged family and this was the first time I ordered something online and such a fraud happened with me. When the packaged delivered it came from completely different site named folix fab. this is their email id [email protected] . The product was delivered by Bluedart. I would be appreciated if I get a refund. Below I have also attached the images of the saree received and the 2 packing packets.

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