— Not providing refund

Dear sir I had booked a phone on 19 th Feb. 2016 they send me a parcel on 22 Feb. 2016 they took money from me they cancelled my order on 1march 2016. now they are saying they will provide my refund but from last one month I am calling them but still my refund is pending. my order no is 1902FMT2552. sir please tell me what to do in this case. they are not even replying me on my mail id. I already send them more that 20 mails but they are not responding to me. even they don’t pick there call on customer care no.

thanks & regards
Dinesh Singh
[email protected]

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