Glowroad – Return not happening

Glowroad Reviews & Complaints

Reported By: Punnya

Contact information:
Glowroad

I had this bad experience with GlowRoad more recently. Even though their site says they have unquestioned return policy they are not processing refund requests even if it’s a mistake on their part. They only keep sending mails saying wait for 48 hours or so. I urge everyone not to buy anything from this crap site. They have the least value for your money and time.

6 thoughts on “Glowroad – Return not happening”

  1. This is an update to my comment made earlier about GlowRoad. I had the particular issue resolved today with the help of one of the founders of GlowRoad whose email ID I happened to see on another site. I sent a mail to her explaining my problem and she promptly intervened. The result was that I got my refund issued today. As of now my problem stands solved. Thanks.

  2. I, SOMA DATTA , TRY TO BUY A PRODUCT THROUGH NET BANKING PAYMENT, PAYMENT DR. FROM MY AC NOT ORDER NOT PLACED. HOW I RETURN PAYMENT

  3. Complaint on Order id#785122323 have placed this order in April and immediately after receiving the same, my customer has complained that water is leaking from the juicer. I raised complaint for return. We didn’t have anyone to pickup this product back. Hence I called up your team and informed that she would be on travel and asked them to arrange immediate pickup.

    Inspite of the message no one picked up. She was constantly trying to reach the pickup person and please note the delivery address is office address (BSNL). Inspite of multiple attempt from the customer end to reach the return pick up guy and me trying to reach your team and explain this issue, till now this was not resolved.

    One fine day, after I spoke to your team, me request for return was cancelled stating inspite of multiple attempt they couldn’t pick the parcel. I just got 2 messages stating to keep parcel ready and nothing more.

    I am quiet frustrated with the kind of service and if you note I have been your regular reseller, I seriously wanted to deal with this matter amicably than make it as a big issue.

    Although I tried making multiple attempts to call your team, I have been given standard replies which doesn’t help me. Infact I told your team that I can give the courier guy number and conference my customer as well online so that they can check the truth, but your team is constantly telling the standard reply.

    I have been a reseller since Local queen days and didn’t expect this kind of poor support.

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