Healthgenie.in – Defective Product recieved

Healthgenie.in Reviews & Complaints

Posted On: 21/09/2016
Reported By: Bisheswar Karmakar

Contact information:
Healthgenie.in

Sir/Ma’am,
I bought a Healthgenie Motorized Treadmill Drive 4012M from www.healthgenie.in on June 23rd, 2016. Product stopped working after 3 days. Issue is a defective PCB that hasn’t been fixed since then. After over a month of pressing, they sent another defective PCB; and since then I’ve called countless times, sent many emails and used their online chat many times to get the issue resolved.
But to no success. Now they just put me on hold or disconnect my call whenever they hear my name or the customer care executive promises to call back but doesn’t .
This harassment has been going on for over 3 months now. I request you to please see to my problem. This is a fraudulent company and I either want my product fixed or my money returned.

Regards,
Bisheswar Karmakar
E-mail: [email protected]
(M): 9674468863

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