ICICI Bank – Monarch Epay Kerala – Credit Card Online Fraud by Monarch Epay Kerala

Dear Sir,

I have ICICI Credit Card, I received a call from multiple Mob nos.(09654880596, 09543890266, 09810993235) from Master and Visa Verification Department at ICICI Chennai on 3-Jan-2015. She (executive) told me that ICICI Bank will Issue a new Replacement Card on behalf of my existing Credit card since it’s going to expire. So first Bank Debit the charge of Rs.-8299 (Same is already been debited) but your reward point is 8299 that the same amount will be redeemed in your account before generating your bill. But still I am not received anything. So I Can’t Liable to pay this amount. So please Solve My Problem and Save me from This Fraud. Thanks

I am wondering how come the fraudster knows all my bank details. ICICI is responsible for keeping my account details secretly. But normal fraudster has all my account information and they tried talking to me as ICICI customer care executive.

How come the fraud merchant is not being blocked from doing ICICI banking transaction even the merchant identified as fraud??

How come my details are shared to fraudster when its maintained by ICICI Bank??

ICICI Bank is solely responsible for this fraud to happen hence ICICI has to resolve the issue

My Card Details:

Bank Name: ICICI Bank
Name: R. Tamilselvam
My Mobile Number: 9036711596

Fraud Transaction Detail
Date: 03/01/2015
Ref No: 74678445004415074514885
Transaction Details: Monarch_EPayKerala MUMBA IN
Amount: 8299/-

Authorization ID: 998571
Merchant Name: Monarch_EPayKerala
Merchant ID: 000000001592344

Fake Mobile Numbers used for this calls
1. 9654880596
2. 9543890266
3. 9810993235


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