India.flower gift shop – not delivering item and no.response

Sir I have ordered and combo of cake and flower worth of rs.799.the delivery date was today I.e 6th march 2013.They are not giving any response.contact no. Of the service is 9836364260.website indiaflowergiftshop.com.
SIR PLEASE KINDLY HELP ME TO GET THE REFUND.

PALASH RAGHAVA
+91-9650067251
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