Order No:3002629437 Sub-order No:00001 Issue Type:Complaint Sub-Issue Type:Partial Delivery – TIL Logistics Problem Area:Package Delivered Without Product
Resolution Date:Sep 13, 2013 Case Status:Under Process Case Creation Date:Aug 31, 2013 8:20 PM
Description:the product is delivered in intact condition however the battery of the product is found missing in the box. the box was sealed pack but we have not found any battery in it. without battery we can not operate the phone. kindly send us the battery of the product urgently.
Remark 1: Dear Team,
Kindly help and arrange to send me the required battery to operate the phone. Sep 26, 2013 5:59 PM, (Dipak )
Remark 2: Dear Team,
there is no update for the missing accessories.
I am not able to use the product till date. Sep 17, 2013 5:43 PM, (Dipak )
Remark 3: Dear Team,
The case is not yet resolved and the complaint is not solved.
Kindly help and arrange to send me the required battery to operate the phone. Sep 12, 2013 6:24 PM,
Address : C Wing, Flat no 49, Sahayadri Apts, L.T.Road, Borivali west, Mumbai