infibeam.com – Not delivered my gas stove even after full online payment

i had booked a prestige gas stove online from infibeam on 14/12/2014, as per website the item has been shipped on 230/12/2014 through Bookmypacket but till date there is no delivery. it is a very tough situation because bookmypacket.com is not replying the mail compliant and there is no contact no.of bookmypacket.com My Detail is As under:
Infibead Order ID:- 23339495
IBL Courier Service Id:- IBDELMAH882473BC97 Bookmypacket Id:- 95188958 My Name Atul Kumar Gangwar ( 9415815050)

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