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After going through an Advt appeared in the news section of Google search engine on 12th November, 2022, I ordered 1 kg of Cashew Nuts @Rs. 299/- and 1 kg of Badam nuts @ Rs. 299/- from M/s. KATARIYA VANITABEN BABUBHAI by paying a total amount of Rs. 598/- through my net banking service ostensibly to their payment engine PayU (on behalf of KATARIYA VANITABEN BABUBHAI).

Though I received an acknowledgement from them on my email ID (copy enclosed for verification) immediately on the same date. After getting the order, it is the normal procedure with other Companies to send clear intimation detailing the product/s ordered by me as well as the expected date of the products etc. I have clearly mentioned my contact details such as address, phone number etc. in the order sheet. Since I have not received any further information or intimation to the effect as to when the delivery of the above products will be made to me I was little worried as to the genuineness of the Company. However, to give a fair deal to the company, I waited for 2 days to get any intimation from them.

However, to my dismay, in their acknowledgement (copy attached) neither the Company address nor any telephone number is mentioned, in the absence of which I am unable to make out as to where their offices are situated. Nor can I make any contact with the concerned company. Since I have not received any further intimation from them, I just verified about the company by surfing through Google and to my disappointment noted that it is a fake company.

I am attaching a copy of the acknowledgement received from them wherein the Transaction details etc. are given for your ready reference.

In the aforesaid circumstances, I have no other alternative but to approach your goodself with a request to find out the above Merchant and arrange to get back my money or the products ordered by me to which I shall be very grateful to you and your organization.


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