Dear Sir / Madam. Kindly refund he money of my cancelled flight ASAP. I had made first complain on 15/16 Dec 2012 and it was assured that the money and complain number & refund receipt will be refunded within 20 days but nothing has be received till date. Another complain is made today on 13 Jan 2013 to customer care (No: 020-30293700) and again it is assured that money will be refunded by 31st Jan 2013. My details are as under: Ticket No: 0902472997487 – From Mumbai to Goa (03 Dec 2012 – 2 passengers) Ticket No: 0902472997488 – From Goa to Mumbai (07 Dec 2012 – 2 passengers) Total Amount paid: 9488.00 Rs.