Kutchina / Bajoria Appliances Reviews & Complaints

Reported By: Bimal Naredi

Contact information:
Kutchina / Bajoria Appliances

Panel Damaged (cream colour), Few Channels have rusted (Hettick SS Channels), Some rusts in Handles (Hettick SS Handles) . The Kitchen was purchased from M/S Oliya Appliance, Asansol on 30.01.2012. Complain had been lodged in Toll Free Number (Complain Number MTP/25/1216 dated 05/12/2016). Before this we had been complaining to M/s Oliya Appliances for the past 3-4 months but they have not taken any action. The Contentions by M/s Oliya Appliances are 1. Cream Colour Panel cannot be replaced as the company has stopped the manufacturing of the said colour 2. Channels could be replaced but would be of an inferior quality as to what had been supplied earlier 3. Handles design have been changed, hence cannot be replaced. A mail had been also written to [email protected] on the 20/12/2016.
please look into the matter and please resolve the said issue.