Lava-Xolo not able return the Handset A1000

I have Submit the My Handset at Pickup Point of Lava-xolo 1004 Ambiance court, Sector 19D, Vashi Model A1000 for Servicing . It’s 1 Month left bust still they not ready to provide my Handset

Before Submitting handset they informed me within 5 working Days will get my Handset but they failed to do the same and now may be they have lost my handset it has whenver I call to them they unable to provide my Handset status.
Mahesh Jagannath Jadhav
Address : R N 14 Chakala, Sahar Rd Andheri East

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  1. Dear Mr. Jadhav,

    Greetings of the Day!

    Thank you for addressing your grievance to us.

    This is in reference to your email dated 26/09/2013 regarding XOLO Smartphone A1000 .We trust your complain has been resolved and no further issues at your end.

    For any further query or feedback, please contact us at

    Warm Regard’s
    Bharti Singh Rawat
    XOLO Care