LG Electronics- 42″ LCD.

Dear Sir,

This is to intimate you that I have purchased 42″ LCD from LG elctronics in the month of June 2010 and had taken AMC warranty of the product thereof. The AMC warranty of the product was again taken in the month of Nov. 2012 validating from 25th Dec. 2012 to June 2015.

In the month of October 2013, the LCD TV got snags developed and I had loadged a complaint in the customer care centre of LG electronics and the reference number given to me was RNA131025009179. Since then I am running behind LG elctroncs to repair the LCD , but they are refusing to repair the LCD and are forcing me to close the case by accepting depriciated amount for the product.

I cannot accept this money as I have already given AMC warranty contract o LG electronics to maintain and repair the LCD till 2015 and I request them to kindly arrange to provide either repair of product or replacement of product of equivalent value.

Several emails were sent to customer care of LG electronincs and senior officials of LG electronincs of Delhi region. I can produce all the emails whenever required.

Now I require the email of Chairman/ MD/ President of LG electronincs so that I can send legal notice to them and try them in the court of law for cheating honest peoples

Thanks
With regards
Anil Kumar Mahajan
Contact no. 9999997290
H.No. 22, NPL apartments,
H-3 Block,
Vikas Puri.
New Delhi.

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  1. Dear Anil,

    We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: serviceindia@lge.com

    Regards,
    LG Customer Support Team