Reported By: Gladya

Contact information:
Mashreq Bank Ex Emirates airlines crew, United Arab Emirates
www.mashreqbank.com

To the head of team:

There are so many emails sent to masgreq bank without any new or reply!

I was with masreq bank for the past 9 years, everything went well till I left Dubai.

Credit cards cancelled, but still receive statemt . And the charge of VAT of both credit cards annual fees of aed650?
No balance left in masreq bank, staffs informed that can close the saving account by phone call.when I get back to Malaysia. Nothing works!

Flew back to Dubai few mths ago purposely just to close account, my money got freeze. Can’t close acctunt till.money release by your bank.

Now, kindly check the stwtament below.
Why still have VAT charge when I m not even living there with no balance and both credit cards cancelled?
Appreciate you attention!

Regards,
Goh bee ching