Maxbhi.com Reviews & Complaints

Reported By: kashyappolara

Contact information:
Maxbhi.com
Jetpur

Respected Sir,

I generally shop goods from online shopping website ie Flipkart.com, Amazone.in, Snapdeal, Paytm etc, I have purchased alot of things from these websites, I have really great and joyful experience will all of them.
Sir, there is a system on online shopping website, that if the product is not in stock then we can not book that product, and no order will be placed. That is crystal clear and i thing you also know that very well.
But i got very bad experience with one website. It made me so angry and helpless, so that i want to explain what actually happened with me.
Sir, i have Gionee Phone L800, Mobile body was damaged, MAXBHI.COM is the website for online selling of specially mobile spear parts, i found that mobile body on that website, Price was Rs 467.00 and there was written that 2 items left in stock, They accepted my Order request and also asked advance payment, i paid them full amount from my paytm wallet.
7 Days passed but no reply i got about that order, and ultimately they cancelled my order and they refunded that amount in my maxbhi account wallet, i ordered it again and make payment, but same thing happened, after 7 days it was cancelled.
Sir, these thing happened 3 times, it took more than 1 month, finally i called to customer care of that website, they told me that item was not in stock, Sir, the question is that, if item was not in stock then why they accepted my order request, and why they asked advance payment, Even they had issued Invoice for that product, i am attaching that invoice copy.
When i ask that question to the customer care officer then he started to fight with me. i am really tired of that. I ignore that matter, my Rs 467.00 was still in maxbhi wallet.
Sir, 3 Days ago i Claimed that 467.00 rupees back in my bank account, they updated in my wallet statement that they have paid that amount in my bank on 5th April 2017 and they settled my maxbhi wallet Nil, but sir i Checked my bank statement and Paytm wallet, no refund received.
Sir, This is my first and so bad experience, they kept my money for 6 months and they made lost my lot of time, even though i did not get product which i wanted.
I request you to publish my complain and help me as possible as, i want to sue against that website as per Indian Contract Act.
My maxbhi registered email id is [email protected] and mobile number is +91 9033330695

Thanks

Kashyap Polara
Mo: +91 9033330695
Email: [email protected]