Micromax Service Centre – Lucknow

Sir,
My name is Yasin Ahmad Khan i had purchased micromax A110, in 11 July 2013, IMEI No. is (91130690416650,911306904452652) After Single months, the handset developed touch screen/Rotation problem,on which i approached the authorised service centre,(m/sPrince Communication)in Lalbagh, Lucknow. after depositing my micromax A110 o n 27.08.2013(job sheet no. N040449-0813-5104688),I was told by the service centre people that,it would take 5-10 days to replace the faulty touchscreen with the new one.after few days I went to the service centre to enquire the status of my handset,on which with very casual attitude they said its not resolved because they are out of touch screen stock,so i asked when i would get my handset they said we can not give you confirm date,since the company (MICROMAX )is not forwarding us the required stock and they are out of stock.so i asked the company by calling the toll number that, do you have any stipulated time within which the handset has to be repaired,on which they said,we can not say that we dont know about it,and they said it will take 1 more week to resolve the issue,then again i called the company toll number (as the service centre were having fixed answer that we havent received the stock yet to my surprise),they again extended time from 10 days to 20 days, to my shock that means till date i havent yet received my handset,also when i asked the company call centre attendant, that if during the process of repairing any damages incur to my cell who is going to take the responsibility,they without any said (Sir Bharosa Rakhiye jaldi hi aapki samasya ka samafhan hoga… but rightnow no responce from the company or service center ) I SIMPLE WANT THE COMPANY/SERVICE CENTRE TO EITHER COMPENSATE BY PAYING THE FULL MONEY AND KEEP THE HANDSET WITH YOU,SUCH CARELESS THE SREVICE PROVIDERS ARE .I HOPE I AM HEARD

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