Reported By: Sunilkumartk
MINANSHIKA SOFTECH SOLUTION
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION, NCDRC – National Commission
Complainant : Sunilkumar.T.K
Thekkekeeppattu House, Chittady PO, Chotty.
Kottayam District, Kerala State. PIN – 686512
Opposite Party : MINANSHIKA SOFTECH SOLUTION PVT. LTD.
194, R.B.C. ROAD, POST-GARIFA, P.S. NAIHATI NORTH 24 PARGANAS
Parganas North- 743166 West Bengal Cin: U72900WB2019PTC235490
Most Respectfully Submitted as Under:
This is to bring in to your kind perusal that I were working in Hotel Industry as Manager-Accounts, due to Covid – 19 my company closedown and I am become jobless. I am a highly diabetic patient having insulin three times in a day, I am spending nearly Rs.8000.00 for medicines in a month. Hence for some earnings I had applied for an online job through Quikr Jobs, accordingly one Ms.Prathima,( I don’t know the actual name ) representative of MINANSHIKA SOFTECH SOLUTION PVT. LTD had contact with me through WhatsApp and misguided me about a Project as Excel Numeric Entry Job. As per her description, I had impressed and entered into a Job Agreement with them on dated 06-05-2021 and made payment Rs.4000.00 as refundable deposit.
By considering my payment, they had given me a user Id and password for online works dated 07-05-2021, but they haven’t given me a proper training for the successful submission of works. Anyhow I start working with them and I realized that, it is impossible for an ordinary person like me to complete the works as per below given schedule and conditions
Total Rows 4000 Levels No. of Rows No. of Errors Payment Per Row
1 Row 15 Columns A 3500 — 4000 1 — 25 Rs.10/-
TAT 7 Days B 3001 — 3500 1 — 22 Rs.8/-
Bonus Rs.4000/- C 2501 — 3000 1 — 19 Rs.6/-
Minimum Submission 1500 Rows D 2001 — 2500 1 — 16 Rs.4/-
Contract 12 Months E 1500 1 — 13 Rs.2/-
Total Assignment 24 A 26 — 30 No Payment but Next Job
Full Payment Rs.40,000/- B 23 — 30 No Payment but Next Job
Monthly Income (Max) Rs.80000/- C 20 — 30 No Payment but Next Job
Report & Payment 7 Days D 17 — 30 No Payment but Next Job
E 14 — 30 No Payment but Next Job
1. The User has to achieve minimum Rs.3000/- from the current project to continue the contract (to get the next project and Bonus).
2. There will be no mix-up levels in regards of payment & payment will be paid according to the accuracy level achieved by User.
3. He or She should have minimum typing speed and working hours should be minimum 6 to 7 hours each day (24 hrs.). If required user has to provided more time oft this particulars assignment.
4. Once the project is delivered is not returned back.
5. If the number of ERRORS exceeds more than 30 errors in a project, the project will be considered as cancelled and the contract would be terminated.
After submission of project, error report and next project (if succeed) will be given after 5 working days.
In the second day of my hard work, I realize that I have to work nearly 14.26 hrs. in a day for the completion of one-day target (1500.00/7 days = 214.28 Rows in a day, for the completion of one row for me require 4 minutes such as for the completion of 214.28 Rows x 4 minutes = 857.12 minutes such as 14.26 hrs. in a day works for just Rs.3000.00 in seven days) and a very dangerous clause in it is “If the number of ERRORS exceeds more than 30 errors in a project, the project will be considered as cancelled and the contract would be terminated” means just 2% errors is there it will be rejected “ In fat these errors are deciding by the Company, when I check with them, they said “After submission of project, error report and next project (if succeed) will be given after 5 working days.”
From the above said fact I realized within two days of my hard work, and I humbly requested to them to allow me more time other than seven days for the submission of completed works or could kindly refund my deposit. Then unfortunately they had measured me as a beggar and misbehaved to me without any kindness and refused my kind request. Thus I realized that, this is also one of their main source of income such as most of the candidates will fail to submit the works on time and then they will lose their deposit.
In fact, my helpless and jobless situation due to the COVID-19 were forced me to spend that amount and tried to work online. Peoples like me are really fighting for our survival and these peoples are make use of our helpless times for making money. I sincerely hope and expect that a good/wealthy company must try to help poor peoples like me in this pandemic situation instead off harm them. But in here I lose my money and feel defamation such as they insulted me.
Hence Most Respectfully I hereby humbly request you to kindly do the needful for getting justice for me as refund my deposit money of Rs. 4,000.00 at your earliest convenience.
This is a genuine complaint written by me as an ordinary citizen, hence Most Respectful Hon’ble Court may kindly pardon me, if any mistake or any incorrect words unfortunately occurred in this complaints, and do the needful for grant me reasonable justice for feel defamation to me and lose of money at your earliest convenience by considering my helpless situation. It will be very helpful for the survival of myself and my family in this pandemic situation.
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