Hi
I ordered a carpet priced 100+ $, they did not have the color so they emailed me saying that, do you want another color to which I agreed but a week passes still no response so I requested a refund. I got a mail saying they will do a refund, another week passed but no response. I am from Chicago and this was a gift for my sister. I did not get the product which put me in an embarrassing situation and above all they are not giving me a refund. I have never experienced such a unprofessional company ever before. All that they are good at is opening tickets.
Order # M473640750.
Name Thomas Michael
The guy who always opens the ticket is Mr. Pratik Zanke.