Mynzyi – Wrong and poor quality product

Reported By: Anonymous

Contact information: Howrah

I ordered salwar suit combo of rupees 1099 from mynzyi on 4th April 2021. Since then we couldn’t connect to the website for any details of the delivery nor a tracking ID or any upadate from the website. On repeated reports and mails to the website we received a product on 7th May 2021 not even worth 200 and a wrong product order number – 2013184645549020210404075547.. And the product was not even one among what was shown in their website. Their customer care number is switched off and they don’t even reply to the mail regularly and with proper solution there was no tracking ID given from them so that we could track our product. Really don’t know from where they have picked up the product of such low and terrible quality. Now that we have asked a refund of the same they have sent a rules mail about the refund that the refund will be given to the wallet and the return will have to be given by the customer to the warehouse. Now when the fault is not from our side of the wrong product why will a customer bear the prblm from there side. I want a refund to the bank account because I don’t want any further purchase from that website. They are horribly fraud. I want immediate refund and return of the product. I have attached the product ordered and delivered below. A delivery after a month that also a low quality and wrong product..ABSOLUTELY FRAUD COMPANY

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