Reported By: Cristina

Contact information:

I have been waiting for my refund since february 2022 and still they keep on replying that they still have not yet heard from the airline. Aparently last april 17,2022 they said that the airline refunded lesser amount and they will need to follow it up and will inform me once they fixed it. But up until now they are still replying airline has not yet replied. I tried asking for the airline and they said that only requested for a one way refund. I keep calling and emailing them still they reply the same thing.

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