– Selling false products and not refunding money back

I have purchased an order of the title “BRANDED COMBO OF 3 SLIM-FIT PARTY WEAR PREMIUM COTTON SHIRTS” from the website for Rs. 799/- on 20 April 2016. There was very attractive product image at the site, I got into that site by seeing it’s ad on Facebook. On their site they’ve mentioned “Easy return and refund”. I got the product delivered to me on 26 April 2016, I opened the package and there was very different and bad quality shirts like those who are sold in the market in 100/- each and those were completely different from what I had ordered. Yes, they fooled me. Now I am trying to contact to them but the no. comes busy or switched off always. I e-mailed them also they just replied the acknowledgement and after that no reply and no call from them. The website is still live and doing fraud. Please help me in getting my money back and stopping them. I am putting all the details of the website and attaching the emails. Please help.
Website –
Address – Cyber City Gurgoan – 122001 India
Contact – 8950556568 E-mail – [email protected]

My order details :
Order ID – OID19971
Date & Time – WED APR 20 2016 11:47:53 GMT+5:30 (IST)
Receiving date – TUE APR 26 2016
Courier Details through which it arrived to me – Delhivery AWB no.: 706810328506
My Address – Saurabh Singh, 90/6 Nehru Nagar East, Bhilai 490020, Chhattisgarh | IN
My Contact – 8871326156 Email – [email protected]

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