Oyo Rooms Reviews & Complaints

Reported By: Yogesh1957

Contact information:
Oyo Rooms

Dear sir/madam,

I had booked an oyo rooms at oyo 1801, hotel divine inn
Plot no. 7 b, dr. C. V. Raman road, near gurudwara, new friends colony, delhi on dtd 02/01/17 at 16.20 hrs.. The booking confirmation conveyed to me on my register mobile no. [protected] and confirmation was chxg 7258 subsequently a detailed route description to reach the destination was also send. Oyo captain mr. Arun jakhar also confirmed my booking vide sms dtd 02/01/17 at 16.36 hrs. A booking confirmation email also received on my email id ymoza. [email protected] on dtd 02/01/2017 at 16.20 hrs. I also inform my arrival at the hotel between 9.00 pm to 12.00 am.

All of sudden my booking cancelled without any reason and it was intimate me on dtd 02/01/17 at 22.22 hrs. Then i contact the hotel reception but they denied to provide me accommodation. It was a wonderful situation and in that stage, i tried to get help from oyo assistance but they only asked me to wait.

Ultimately i accommodate my self at a very inconvenient place. Thereafter oyo assistance asks me to provided accommodation at 00.30 am 03/01/17.

In this context now i received frequent massages and calls for apologies. But it is not correct remedies. I want remuneration from the concern as after confirmation of booking the hotel management cannot cancel my booking and oyo team had to come forward with the nearest alternation where oyo faile.

Kindly look into the matter and i must get remuneration for my harassment and inconvenience i have to face.

Thanking you,

With regards,

Yogesh oza