Reported By: rahul.pradhan.mech

Contact information:
Oyo Rooms
www.oyorooms.com

Bookind id: yzgx5690. I made a 3 rooms booking with oyo for 4 nights. I made the booking on 25 oct’19 and paid in full for all the rooms for all 4 days. The sum was inr 15152 and the booking was for the hotel spot on 30866 eden garden from 26th dec to 30th dec, hence 4 nights. When we reached at the hotel the owner denied to give us any room and said that he has nothing to do with oyo as oyo does not pay them. When i called oyo for help they said that they can check for some other room nearby but failed to provide us any sort of help and just refunded us the money. I paid for the booking 2 months prior and still did not get a confirmed room. We were stranded on the road at around 10pm. Did not get any cab for over an hour, had to sit on the road and finally we found a hotel and end up paying 17k for just one room for 4 days. I demand compensation on this hassel we had to go through because of oyo and strict action has to be taken against them as this is regular behaviour from them. I am attaching the receipt of the booked hotel and cabs. Please give attention that we paid inr 15152 for 3 rooms initially and end up paying inr 17k for just one.