Oyo Rooms Reviews & Complaints

Posted On: 29/08/2016
By: dvkatragadda

Contact information: Oyo Rooms
www.oyorooms.com

BOOKING DETAILS

BOOKING NO
CHECK-IN
CHECK-OUT
NIGHT(s)
ROOM DETAILS ZCQA7236
2016-08-17
2016-08-18
1
2 Guests 1 Room
1 DOUBLE OCCUPANCY
TARIFF
DISCOUNT
MINIMUM ADVANCE
ADVANCE PAID
TOTAL
PAYMENT STATUS ₹ 1949
0
1949
1949.0
₹ 0.0
Completed

Dear OYO,
I have furnished the booking details that have taken place when I booked a OYO room. In fact I asked and concentrated on booking for 25th of August but I was booked the room on 17th August to my great surprise..
When I personally enquired about the availability of the room at the White Villa there were no room for 25th. To my surprise I found vacancy for 25th in OYO site. Thus I booked for 25th and paid the money. However, when I went to occupy the room on 25th, I was informed it was not booked for 25th.
I paid Rs.1949/- just like that and could not even put my foot in the room on 25th. Can you at OYO do justice to me by returning my money which did not find its worth. In fact I suffered a lot that night due to this mishap. I earnestly request you to redress and protect your customer to prove your customer care quality.

Thank you and regards,
Dr. Devendra Vijay