Payback, Grabon – They took money to their wallet, but we cannot do any recharge with that money

I saw an offer in GrabOn saying Payback site is giving 1200rs voucher if we add 999rs to the wallet.I added 999rs to the PayBack wallet.I see only 999rs were added as credits.I tried to do mobile recharge.But, i am not able to do any recharge with that money.The Transactions just site is cheating the customers and site is encouraging them to cheat.Can some one please suggest how i can file a case on these 2 sites

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