Pepperfry Reviews & Complaints

Reported By: Neelesh Kumar

Contact information:
Pepperfry

Hi, I had ordered ‘Winner Study Table in Rigato Walnut Finish by Spacewood’ and received delivery on 5th March, Order no:302888098. The product is not the Color what is shown in website/app. Within two days, I launched complaint which was addressed by the ‘concerned’ person in 10 days. Despite sharing the photos of the table, that person did not bother to look at it but checked through some internal team who said Color is same. Following up with further mail, they are not at all concerned about it but in attitude of do whatever you like. This is truly unprofessional behaviour which was not expected from ‘self claimed’ biggest online furniture store. As most of the products are third party, Pepperfry does not seem to take sole responsibility. I hope this complain doesn’t go unheard. I have attached not assembled boards and table photo taken from Pepperfry application.