PickMe India – Still my product (Mobile) not received

I claim my product (Sony Mobile) to the Pickmeindia as on 31/08/2015. still they not resolve display related claim as per our telephonic conversion to the pickmeindia the said still your claim not approve but pickmeindia.com show the my claim is approve ( complain no. 9769679991-1) as per com policy product has been received within 45 days but still as on 5th jan 2016 they are not pass my claim as well as my product also not received My contact no. 9769679991 / 8286777756
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