Portea Healthcare – Refund not received

Portea Healthcare Reviews & Complaints

Reported By: Sachin

Contact information:
Portea Healthcare
www.portea.com

In regards to my services of Lab Tests( Fathar Day, PPBS, HbA1c), Amt. 1505/Rs.- paid by cash, dated: 03/05/2018 to Mr. Ashok Tiwari, Voucher No. 205284.

As, Mr. Ashok was not available to do my Post fasting tests, he contacted me and gave me wierd reasons for not being available as he was in a different location and was suggesting me to do blood tests on my own. Also, when I spoke to the portea customer care, they assured me that they would talk to him and convince him to come for the lab tests, but that did not go well with Mr. Ashok and he called me multiple times to tell me that the results will not be positive, if I come late and you should be testing elsewhere.

This experience has been very stressfull and I had to miss a day of test results to be shown to my doctor.

After following up with customer service, they have not taken any action and are not refunding my amount of 1505/- Rs.

P.S. I am not getting any positive results on calling the customer care.

I would urge people to not approach such fraud organisations and better do a quality check or pay the amount only after receiving reports.

Leave a Comment

Your email address will not be published. Required fields are marked *