RAK Bank Reviews & Complaints

Reported By: Omar Salem Obeidat

Contact information:
RAK Bank

I have a credit card from RAK bank with 2600p AED limit.
I kept paying all payments without delay, i had some financial issues and i had to revise all the payments i have made.
When doing a simple calculation, i have found out that i have paid more than 42000 as interest only beside paying more than 5000 AED as credit shield.
But my card is still overdue, i have contacted the bank to settle this issue, they asked mybto sign new documnets with new instalment plan which also include 12 % interest.
I told them that i have a credit sheild, they said we can’t recover your insurance unless you lose your job!!!
One of thier staff (a girl) called me RUDE, when i made a complain they had a very cold apology.
Today, collection oustource agent called me and started to yell at me.
I want to file a legal case against this agency, and i want to know based on what cases you pay endlessly to a bank and keep asking you for more.