Rativilla – Not responding to Return Filed

Reported By: Roshni

Contact information:
Rativilla Rativilla 304, Shayona Plaza, Shayona Circle Puna Saroli BRTS, Surat 395010
rativilla.com

I ordered a saree worth Rs.1499 from Rativilla. (Instagram business page handle – @rativilla_
The color of the product shown was different from what was delivered so I applied for a return. My Return stays in pending for approval since 3 days. THEY PROVIDE RETURN WINDOW OF ONLY 4DAYS.
Return Reference No. Is – RMA#2N0EJE08
No contact no. is available. Also they have disabled comments on their posts.
I have been trying to contact Rativilla via Instagram and email but the email ID provided are not correct and I am receiving that my email contains virus or the sender is blocked.
I haven’t received any response nor any contact.
My 1500 Rs got waste as the product is not good at all.
Please help me in this situation.

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